Reference

How q7789 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account safely and process your payments through JazzCash, Easypaisa and Raast.

Account data protectedJazzCash & Easypaisa payment data handled carefullyNo data sold to third partiesYou can request your data anytimePakistan-region account holders covered

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PRIVACY CONTACT PATHS

Reach Us About Your Data Rights

If you want to request a copy of your data, ask us to correct something or raise a concern about how we have handled your information, our account support team can help directly. We aim to acknowledge every data-related request and respond with a clear next step. Use any of the channels below to get in touch.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We have structured our data practices around four areas that directly affect your account: how payment data is secured, how cookies work on your session, how long we retain records, and how you can request changes. Each area has a clear process rather than a blanket policy statement.

Payment Data Security

JazzCash, Easypaisa and Raast transaction data is encrypted in transit and stored with access controls. Only authorised account and finance staff can view payment records tied to your account.

Cookie and Session Handling

We use session cookies to keep you logged in and functional cookies to remember your account preferences. You can clear these from your browser settings at any time without losing your account data.

Data Retention Period

We keep your account and transaction records for as long as your account remains active and for a period after closure as required by applicable law. After that window, records are deleted or anonymised.

Requesting Changes or Deletion

You can ask us to correct inaccurate details or request account deletion via the Account Help Centre. We verify your identity first by matching your registered mobile number before making any changes.

What We Collect and Why It Matters

q7789 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect information in three main ways. First, account registration data: your name, contact details and date of birth, which we need to create and maintain your member profile. Second, payment data: when you deposit or withdraw using JazzCash, Easypaisa or Raast, we record transaction references

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and amounts to reconcile your account wallet accurately. We do not store your full wallet PIN or mobile banking credentials. Third, device and session data: your IP address, browser type and session timestamps help us detect unusual access patterns and keep your account secure. We may
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also use cookies to remember your preferences and keep your session active across mobile and desktop. Data collected through Raast bank transfers follows the same handling process as other local payment rails. We share data only where required by law or with payment processors who are
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contractually bound to protect it. Availability of this service depends on local law and eligible regions. We do not sell, rent or trade your personal information to any marketing third party.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Policy Questions

These are the questions we hear most often from account holders about how their data is handled. Each answer reflects our actual process rather than a general statement.

We collect your name, contact number, date of birth and account login details. When you use JazzCash or Easypaisa, we also log transaction references to reconcile your account wallet.

We share data only with payment processors handling your JazzCash, Easypaisa or Raast transactions, and only when required by law. We do not sell or trade your information to marketing companies.

Log in and use the Account Help Centre to submit a data access request. We verify your identity via your registered mobile number before releasing any account information to you.

Yes. Submit a deletion request through Account Help or via email support. We will process it after identity verification and after any legally required retention period has passed.

We use session and functional cookies to keep your login active and save your preferences. Clearing your browser cookies logs you out but does not delete your account data or payment history.

Payment transaction data is encrypted in transit. We store only transaction references and amounts, not your wallet PIN or mobile banking credentials. Access to payment records is restricted to authorised staff only.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoEasypaisa Bonanza InfoEligible Region Note Pakistan

How q7789 Handles Your Personal Information

Reach Us About Your Data Rights

How We Protect and Manage Your Information

Payment Data Security

Cookie and Session Handling

Data Retention Period

Requesting Changes or Deletion

Your Privacy Policy Questions

01 What personal data does q7789 collect when I open an account?

02 Does q7789 share my data with third parties?

03 How can I request a copy of the data q7789 holds about me?

04 Can I ask q7789 to delete my account data?

05 How does q7789 handle cookies and does it affect my account?

06 Is my payment data safe when I use local wallets like JazzCash or Raast?

Privacy Policy

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